Class Personal Impact of the Unconscious2018-06-14T13:51:50+00:00


While we would like to think we are fair, broad-minded and unbiased, everyone is influenced by thoughts and feelings that reside in our unconscious and which impact on our everyday thinking and behaviour – and at work, on our performance and decision making.  Generally, biases are helpful and adaptive because they enable us to make efficient judgements and decisions with minimal cognitive effort. But they can also blind a person to new information or inhibit someone from considering valuable options when making an important decision.

Unconscious bias happens automatically and is triggered by our brain making quick judgements and assessments of people and situations. This originates from our upbringing, culture, beliefs and personal experience, and it is shaped by the business culture in which we work. Not only can these cause unfair and discriminatory behaviour patterns; they can also lead to poor decisions and ineffectual working.


The benefits of inclusion are well-documented. It helps organisations leverage the value of diverse perspectives in order to generate more robust decision-making; boost creativity and innovation; improve problem solving; increase engagement and attract and retain the very best talent. Unfortunately human beings are not naturally inclusive because our unconscious thinking unwittingly undermines the very best of intentions. This workshop explores the pitfalls and presents practical ways to mitigate the effects of personal bias.

Customised Delivery            Duration

Face to Face                                  1 to 2 hours
Virtual                                             1 to 2 hours

  • Neuroscience and an introduction to the unconscious brain
  • Conscious and unconscious bias
  • Behavioural consequences of bias
  • Framework for questioning assumptions about others
  • Tools and tips for mitigating the effects of bias.

Personal commitments to raise own awareness of unconscious bias and question assumptions.

  • Understand how unconscious thinking and biases undermine even the best intentions in relation to others
  • Gain tools to raise personal awareness and manage the effects in self.