Disasters such as the Space Shuttle Challenger explosion and the Chernobyl nuclear accident are said to have involved flawed decisions, driven by individual perceptions. Not surprisingly, individuals’ behaviours—and the perceptions that drive those behaviour’s—are key to determining the safety performance of an organization.
Angela Peacock explains why the insurance industry can’t risk downplaying inclusion in her latest article for Carrier Management.
Read the article in full here: Why the Insurance Industry Can’t Risk Downplaying Inclusion
